Is there any advantage to donating online?
Yes. When you donate online, you help twice over, as it is the most cost-efficient channel of collecting funds for CRY UK.
Is it very complicated to donate online?
Not at all. It's simple and safe. Here's what you have to do to make a donation online:
1. Specify your donation details.
2. Fill in the personal information as this will enable us process your contribution(s) and send you a receipt.
3. Your selection will be displayed for review. Please check the information carefully and make sure that it is correct.
4. Once you confirm the details are correct, you will be taken to Authorize.net payment gateway.
Fill in your credit card details. You will get an immediate confirmation of your donation. You will also receive an email message with a donation number.
Do I need any special hardware or software to donate online?
No. But if this is the first time that you are doing any online transaction involving use of a credit card, you need to ensure that the transaction is secure. Upgrade to the High Encryption Pack.
How will I know this?
In Microsoft Internet Explorer, click on Help from the menu options. Select "About Internet Explorer to find the cipher strength (encryption level) of your browser. If the cipher strength (encryption level) support is less than 128-bit, you may want to upgrade your browser.
Is it safe to give my credit card details online?
Sure it is. We adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details, are protected. These measures include the following:
- All your personal information is encrypted before it is transmitted over the Internet. This guarantees that your information is inaccessible to any third party.
- We use industry-standard SSL (Standard Sockets Layer) Encryption Technology for data encryption.
- We have been certified as a VeriSign Secure site. Verisign is a leading US-based Net Authentication Agency which certifies that a site's transactions are secured by SSL encryption.
- We have implemented an Address Verification System to safe guard against fraud on our payment gateway.
How can I disable the pop-up blocker to register?
Our site uses pop-ups in certain sections - donate, tell friends etc. To ensure easy access & browsing on the site, just enable the pop-up blocker. Go to your Windows XP Firewall and disable the blocker. Incase, you have a third party pop-up blocker like Google Bar or Hotmail bar or even an anti-virus pop-up blocker like Norton Internet Security, you will need to disable the same.
How safe is my personal information with CRY UK on the CRY UK site?
We are committed to protecting your personal information with us. For more details, please do read our Privacy Policy.
What if my address or phone number changes?
You have complete control over your personal information on the CRY UK site. You can change all your personal data - name, address, phone numbers, email id. However you cannot change your user id and password.
What if I forget my password?
Please click the Forgot Password link. Enter your email_id and your password will be mailed to you.
Can donate in sterling?
We accept donations in all currencies offline. Online, we accept donations only in pounds.
Are there any tax benefits for donating to CRY UK ?
CRY UK is a is registered charity no. 1119026 Registered in England - all donations to CRY UK are tax deductible.
How do I contact you regarding my donation?
For more assistance or information on donating to CRY UK please do write to the CRY UK corporate office.
Note: CRY UK does not ask for cash donations. If this is the first time that you are doing any online transaction involving use of a credit card, you need to ensure that the transaction is secure. If you are using Microsoft Internet Explorer, click on Help from the menu options. Select, About Internet Explorer, to find the cipher strength (encryption level) of your browser. If the cipher strength (encryption level) support is less than 128-bit, you may want to upgrade your browser.
FAQs